Shipping policy
Kindly be advised that deliveries are not scheduled on bank holidays and public holidays. For the next day deliveries, only orders placed before 12:00 midday.
Parcels are typically delivered within 2–10 days, depending on the delivery option selected at checkout. If you experience any unusual delays, please contact us. All deliveries are guaranteed to arrive within the timeframe provided at checkout.
International Delivery:
Our international tracked delivery typically takes between 3 and 15 working days, though it may take longer in some cases. Delivery fees are calculated based on the weight and quantity of your items. International orders may be subject to customs delays. Delivery times can vary depending on how quickly customs in your country process parcels, which may occasionally cause delays. Please note that we are not responsible for customs or postal delays, as these are beyond our control.
Please note that you are responsible for paying the customs fees for your parcel, it's crucial to be aware of and be prepared for these charges when receiving your package. Should all delivery attempts be unsuccessful, or in the event of non-compliance with customs regulations leading to the parcel's return, you will be responsible for the additional fees incurred for both the return and redelivery processes.
Kindly be advised that deliveries are not scheduled to be shipped on bank holidays and public holidays.
Please note:
Orders placed during the sale period may experience delivery delays. UK orders with Express or Next Day Guaranteed Delivery are not affected.
